What kind of information do we collect?

 

we of the companyfalconwe receive, collect and archive the information you add to our website or otherwise provide to us. In addition, we collect the IP address used to connect your computer to the Internet; email address; computer and internet information. We may use tools to measure and collect browsing information, including page response time, total time spent on certain pages, page interaction information and the methods used to leave the page. We also collect personally identifiable information through our contact forms (including name, email, means of communication); comments and conversations with our call center, feedback, recommendations. ​

 

How do we collect this information? ​

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When you fill out a form on our website, as part of the procedure, we collect the personal information you provide such as your name, contact numbers, name of the company you work for or represent and email address._cc781905-5cde-3194-bb3b- 136bad5cf58d_

 

For what purpose do we collect this information?

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We collect this Personal and Non-Personal Information for the following purposes:

• To provide and operate the Services;

• To provide our Users with ongoing customer assistance and technical support;

• To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

• To create aggregated statistical data and other aggregated and/or inferred non-personal information, which may be used by us or our business partners to provide and improve our respective services;

• To comply with any applicable laws and regulations.

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Where is the personal information of visitors to our website stored, used and shared?

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Our website is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell products and services to our customers. Your information may be stored in the Wix.com database. Wix.com stores your information on secure servers behind a firewall. Wix.com complies with PCI DSS (Payment Card Industry Data Security Standards (PCI DSS) rules and is recognized as a Tier 1 vendor. PCI DSS is an information security standard for organizations or businesses that accept payments with This standard helps create a secure environment, improving the quality of cardholder data and reducing credit card fraud.

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How do we communicate with site visitors?

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We may contact you to notify you about your exams, to help you resolve an exam-related issue, to resolve payment issues, to collect fees or debts, for surveys or questionnaires, for news about our company or for any other reason that it is necessary to revise our agreement in accordance with local laws. For this, we may contact you via email, telephone, text messages and mail. 

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How do we use cookies and other tracking technologies?

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Our website uses cookies for several important reasons, such as:

• To provide a great experience to your visitors and customers;

• To identify your registered members (users who have registered on our site);

• Monitor and analyze the performance, operation and effectiveness of the Wix platform;

• To ensure our platform is secure.

 

Click here to check which cookies are stored on your computer when visiting our website. 

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How can visitors to our website withdraw their consent?

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If you no longer want us to collect your personal information, please send us a message at contato@falqon.com.br requesting.

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Privacy Policy Updates

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We have the right to modify this privacy policy at any time, so please check back regularly. The changes will be immediately put into practice after the change on our website. If we make changes to the materials in this policy, we will notify you when you visit our site so that you are aware of the information we collect and how we use it.

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If you have any questions about this Privacy Policy, or would like to access, correct or delete any information we have collected about you, please feel free to contact us at: contato@falqon.com.br.

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Updated on 01/25/2022